Refund & Warranty Policy

Warranty

If there is a defect or fault that prevents a system from working as described, the client may request a repair, replacement or refund.
Activated and actually-used subscriptions are non-refundable except in the case of a technical defect on our side.
The setup month is delivered work (integration, data migration and training) that starts the day the work starts; amounts paid for it are non-refundable once execution has begun, while we remain committed to delivering the agreed work and fixing any defect in it.
There is no minimum term: you may stop the subscription at the end of any month. The account enters a read-only period before any lockout, data is not deleted, and you can request an export.

To report a defect or request a refund, contact us on WhatsApp at +201030001648 and we will review the case and respond as soon as possible.