Refund & Warranty Policy

Warranty

• If there is a defect or fault that prevents a system from working as described, the client may request a repair, replacement or refund.
• Activated and actually-used subscriptions are non-refundable except in the case of a technical defect on our side.
• For custom automation, amounts paid after execution begins are non-refundable, while we remain committed to delivering the agreed work and fixing any defect in it.

How to Request

To report a defect or request a refund, contact us at support@ordexx.com and we will review the case and respond as soon as possible.